Observability for live games.
Turn off billing anxiety. Survive log spikes. Purpose-built pipelines for matchmaking bursts, anti-cheat telemetry, and shard-heavy worlds.
MATCH NIGHT SURGE
Launch night, patch goes live
CCU triples. Logs explode. Dashboards stall. Everyone's blind.
High-cardinality chaos
Player IDs, shards, regions, matches. Sampling breaks the one trace you need. Pager goes brr.
ArcaneTrace routes game telemetry
Spike-safe ingest, cardinality-aware storage, game-native dashboards—see issues in seconds, not after the wipe.
Survive Log Spikes
Keep signal when CCU surges
Spike-Safe Ingest
Burst buffers + adaptive backpressure keep pipelines flowing during CCU peaks.
Cardinality Guardrails
Per-namespace limits + hot-field hashing tame player/shard IDs without losing diagnose-ability.
Smart Sampling for Games
Retain critical paths (match start, queue, payments, auth) while sampling non-critical noise.
Turn Off Billing Anxiety
We design with predictability in mind for live-ops rhythms—season launches, double-XP weekends, influencer spikes. Plan capacity with tools that simulate CCU surges & log fan-outs, so ops and finance aren't guessing.
Built for Game Workflows
From playtest to planet-scale
Match & Queue Tracing
Follow a player from queue → match → results.
Region/Shards Aware
Break down issues by realm, shard, or data center.
Anti-Cheat Telemetry
Correlate detections with lag, drops, and crash logs.
Crash & Exception Streams
Console/PC/mobile SDKs; de-dupe storms.
Economy & Store Events
Watch checkout latency and error spikes live.
Live-Ops Dashboards
Event timelines, patch impact diffs, cohort filters.
SLOs for Player Experience
Queue time, match start, reconnect success.
On-Call Views
One-click "What broke this patch?" diff.
Playtest to Planet-Scale
Different defaults for every studio size
Indie
<5k CCU
Mid-Market
5k-200k CCU
AAA
200k+ CCU
Region fail-over (active/active ingest), secure egress patterns, and data sovereignty options (EU/US)
Integrations
Works with your stack
OTEL-first (logs/traces/metrics) • Custom engine SDKs • Webhooks for alerts
Studio-Grade Outcomes
Arena Shooter
Reduced MTTR from 22m → 6m during weekend spikes.
MMO
Found shard-specific login regression in 9 minutes post-patch.
Mobile Gacha
Crash loop isolated to device + OS pair in 30 minutes.
Fewer blind spots on patch day
Stable pipelines under influencer surges
Faster root cause across shards/regions
Happier players, calmer on-call
FAQ
Common questions from game studios
No more blind raids on patch day.
Find the bug before the wipe. Join studios building with ArcaneTrace.